cb996's Privacy Policy & Protection of Your Information
At cb996, every piece of your information is protected by SSL encryption and strict security protocols — your privacy is our top priority.
Introduction & Scope
This Privacy Policy ("Policy") applies to the cb996 platform and all services operated under it. When you visit the cb996 website, open an account, or use any of our gaming services, you are considered to have agreed to the terms of this Policy.
Our primary goal is to ensure the protection of your personal information and to keep you fully informed about how that information is collected, how it is used, and with whom it may be shared.
If you disagree with any part of this Policy, please contact us before using our services. Our support team is available 24/7 to assist you.
1. Information We Collect
To ensure a smooth and secure experience on the cb996 platform, we collect certain personal information. This collection happens in three main ways.
1.1 Information You Provide
Information you give us directly includes:
- Full name and date of birth (for age verification — only those aged 21 or above may register)
- Mobile number and email address
- National ID card or passport number (for identity verification)
- Payment method details: bKash, Nagad, Rocket, Upay, or bank account number
- Current address and district
1.2 Automatically Collected Information
When you use our platform, some information is collected automatically:
- IP address and device type
- Browser type and operating system
- Session duration and page visit history
- Gaming activity and betting history
- Login time and date (per Bangladesh Standard Time)
1.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, we may receive limited information from trusted third-party verification services. This information is used solely for security purposes.
2. Purpose of Data Use
cb996 uses collected information for specific and legitimate purposes. We never sell your information unnecessarily or to third parties for commercial gain.
2.1 Account Management & Identity Verification
We use your personal information to register your account, process logins, and verify your identity. This plays an important role in preventing fraud, underage access, and the creation of multiple accounts.
2.2 Financial Transaction Processing
Payment-related information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500.
2.3 Customer Service & Communication
We use your contact information to communicate with you, resolve issues, and share important updates. Our support team is available 24/7 in Bengali and English.
2.4 Ensuring Responsible Gaming
We use gaming history to analyze your gaming behavior, identify signs of problematic gambling, and provide timely support.
2.5 Security & Fraud Prevention
Technical data is used to maintain platform security, prevent money laundering, and detect suspicious activity.
3. Sharing & Disclosure of Information
We place the highest importance on the privacy of your personal information. Information is shared only in the following limited circumstances:
3.1 Service Provider Partners
To operate our services, we may share limited information with trusted technology partners such as payment gateway providers, cybersecurity service providers, and game software providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, Ezugi, etc.). These partners operate under strict confidentiality agreements and may not use the information they receive for their own purposes.
3.2 Legal Obligations
We may be required to provide certain information in response to applicable laws in Bangladesh, court orders, or legitimate requests from government authorities.
3.3 Business Transfers
If cb996's business operations are ever partially or fully transferred, user information may also pass to the new management. In such cases, the terms of this Privacy Policy will remain in effect.
3.4 What We Do Not Do
- Your personal information is not sold or rented to advertisers.
- Your information is not used for third-party marketing without your consent.
- Your information is not shared for unnecessary or unrelated purposes.
4. Cookies & Tracking Technologies
We use cookies and similar technologies on the cb996 website to improve your experience and maintain a secure environment.
4.1 Essential Cookies
These cookies are essential for the basic functioning of the website — such as maintaining login sessions, storing security tokens, and processing form data. Without them, many cb996 services will not work properly.
4.2 Functional Cookies
These cookies are used to remember your preferences (such as language selection) and to provide a personalized experience based on your past usage.
4.3 Analytics Cookies
We collect anonymised data to understand which parts of the website are used most and where improvements are needed. This information does not directly identify any individual.
4.4 Cookie Controls
You can control or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may disrupt some core functions of the platform.
5. Data Security Measures
To keep your information secure at cb996, we use multiple industry-standard layers of security.
5.1 Encryption Technology
All data transmission on our platform is protected by SSL/TLS encryption. This means all information sent between your browser and our servers remains fully encrypted and cannot be read by third parties.
5.2 Access Controls
Access to your personal information is restricted. Only employees who require the information for their work can access it with designated permissions. All access is logged and regularly reviewed.
5.3 Periodic Security Testing
Our systems undergo regular security testing. Any vulnerabilities identified are resolved promptly.
5.4 Response to Data Breaches
In the event of an unexpected data breach, we will notify affected users as quickly as possible and take all necessary steps to minimize harm.
6. Data Retention Period
We retain your information only for as long as necessary. The following factors are considered when determining retention periods:
- All information is retained for as long as your account remains active.
- Financial transaction records are kept for a defined period in accordance with legal and regulatory requirements.
- After account closure, information may be retained within the scope of applicable legal obligations.
- Certain information may be retained for an extended period for fraud prevention purposes.
- At the end of the defined retention period, information is securely deleted or anonymised.
7. Your Rights
As a cb996 user, you have the following rights over your personal information:
7.1 Right to Access Information
You may find out at any time what information we hold about you. Contact our support team to receive a copy of this information.
7.2 Right to Correct Information
If any of your information is inaccurate or incomplete, you may request a correction. We will update it as soon as possible.
7.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. Please note, however, that some information may not be possible to delete due to legal obligations.
7.4 Right to Object to Processing
You may object to the processing of your information for specific purposes. In particular, you always have the right to opt out of marketing communications.
7.5 Right to Data Portability
You may request to receive your own information in a structured and readable format.
8. Protection of Minors
cb996 is for users aged 21 and above only. We never intentionally collect information from minors.
If we are informed that we have inadvertently collected information from a minor, we will immediately close that account and delete all associated information.
We use age verification methods to prevent access by minors and ask parents and guardians to remain vigilant.
This platform is for individuals aged 21 and above only.
9. Third-Party Services & Integrations
Our platform integrates third-party services such as game software providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, Ezugi, NetEnt, Microgaming, etc.) and payment processors. These parties have their own privacy policies and may collect data independently.
cb996 is not responsible for the data collection or use practices of these third parties. We recommend you review the privacy policy of each relevant service.
We regularly verify all partners connected to our platform and maintain strict data protection agreements with them.
10. Policy Changes & Updates
We reserve the right to update this Privacy Policy at any time. If any significant changes are made, we will notify you in the following ways:
- By updating the "Last Updated" date at the top of this page.
- By sending a notification to your registered email address.
- By displaying a relevant notice when you log in to the platform.
If you continue to use the platform after the updated Policy takes effect, you are considered to have agreed to the revised Policy. We recommend you review this Policy regularly.
11. Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our dedicated team is committed to resolving your issues appropriately.
Our support team is available 24/7 in Bengali and English. You can contact us in the following ways:
- Live Chat — 24/7 instant support in Bengali and English
- Email: [email protected]
For privacy-related complaints, we try to respond as quickly as possible. If you provide a full description of your issue, we will be able to assist you faster.
Play safely at cb996 and enjoy gaming
SSL encryption, fair play & 24/7 support — every moment of yours is protected.
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