cb996 Terms and Conditions

General Introduction

These Terms and Conditions ("Terms") govern the cb996 platform and its associated services ("Services"). When you create an account on cb996, browse the platform, or use any gaming service, you are considered to have fully agreed to these Terms.

cb996 reserves the right to amend these Terms at any time. Continued use of the platform after changes are published will be taken as your acceptance of the revised Terms. We therefore recommend visiting this page regularly.

Age Requirement

You must be at least 21 years old to use the cb996 platform. This service is for users aged 21 and above only. By registering an account you confirm that you meet this age requirement. Providing false information may result in account closure and forfeiture of deposited funds.

Account Registration Requirements

The following conditions apply when creating an account on cb996:

• Each person may hold only one account.
• All information provided at registration must be accurate, complete, and kept up to date.
• Creating duplicate accounts is prohibited and may result in the closure of all associated accounts.
• You may not create an account in someone else's name or identity.
• If your account details change, you must notify cb996 immediately.

Account Security

It is your responsibility to keep your cb996 account password and login details completely confidential. Allowing any third party to use your account is prohibited. If you suspect unauthorised access, notify the support team immediately.

Account Closure & Suspension

cb996 reserves the right to suspend or close an account in the following circumstances:

• Breach of the Terms and Conditions.
• Fraudulent activity or suspicious transactions.
• Providing a false identity or incorrect information.
• Exploitation of technical errors on the platform.
• Abusive behaviour towards other players or staff.

Deposit Conditions

The following rules must be followed when depositing funds on cb996:

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• You must only use payment methods registered in your own name.
• Deposits via third parties are not accepted.

Withdrawal Conditions

Conditions applicable to fund withdrawals:

• Minimum withdrawal amount: ৳500.
• Typical withdrawal processing time: 10–45 minutes.
• Withdrawals will only be made via the same method used for the deposit.
• Withdrawals will not be processed until any active bonus wagering requirement has been completed.
• cb996 may request documents for identity verification — failure to provide them may delay your withdrawal.

Welcome Bonus

The cb996 welcome bonus is up to 120% on your first deposit, up to ৳15,000. For example, depositing ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. Or, depositing ৳26,000 qualifies for the maximum ৳15,000 bonus, for a total of ৳41,000.

General Bonus Terms

The following terms apply to all bonuses and promotions:

• Each bonus offer is available only once per account, per device, and per IP address.
• Bonus funds cannot be withdrawn before the wagering requirement is completed.
• If cb996 finds evidence of fraudulent bonus use, it reserves the right to cancel the bonus and any associated winnings.
• The expiry of each bonus offer will be stated in the specific terms of that offer.
• cb996 reserves the right to modify or withdraw any bonus offer at any time.

VIP Program

The cb996 VIP program has four tiers, each with a weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.

Progression to a higher tier is based on player participation and activity. Cashback terms are at the discretion of cb996 and are subject to change.

Safe Gaming

cb996 believes gaming is a form of entertainment and should never be a source of financial stress. We encourage all our players to play responsibly.

• Only bet within your means.
• Do not increase your bets to try to recover losses.
• Take regular breaks and limit your gaming time.
• If needed, contact support to set up self-exclusion or deposit limits.

Prohibited Activities

The following activities are strictly prohibited on the cb996 platform:

• Any form of fraud, collusion, or misconduct.
• Playing games via bots, automated software, or artificial intelligence.
• Abusing bonuses or attempting to manipulate the bonus system.
• Money laundering or transacting with funds from illegal sources.
• Threatening, insulting, or harassing other players or cb996 staff.
• Exploiting technical errors or vulnerabilities on the platform.
• Operating multiple accounts.

Data Protection

cb996 uses SSL encryption technology to keep your personal and financial information secure. We do not sell your data to third parties. However, information may be shared with relevant authorities where required by law or for fraud investigations.

KYC Verification

cb996 carries out a Know Your Customer (KYC) verification process when required. As part of this process, you may be asked to provide a national ID card, passport, or other identity documents. Withdrawals may be temporarily held until verification is complete.

How to Submit a Complaint

If you have a complaint about any matter, please contact the cb996 customer service team first. Our support team is available 24/7 and provides assistance in both Bengali and English.

• Get instant help via live chat.
• Send a detailed complaint by email: [email protected]

cb996 will review every complaint with due care and will endeavour to resolve it fairly.

Final Decision Authority

In any dispute regarding game results, technical errors, or bonuses, the decision of cb996 management is final and binding. However, management is committed to reaching decisions through a fair and transparent process.

Service Availability

While cb996 strives to ensure maximum uptime, the service may be temporarily unavailable due to maintenance, technical updates, or unforeseen circumstances. cb996 will not be liable for any compensation in such cases.

Disconnection

If your internet connection is lost during a game, the result will be determined based on the game state saved on cb996's servers. cb996 is not responsible for bets lost due to internet issues.

Limitation of Liability

cb996 will not accept liability in the following cases:

• Loss caused by the user's own negligence or error.
• Loss caused by the failure of third-party services (internet providers, payment processors).
• Loss caused by unexpected technical failure.
• Loss caused by any event beyond cb996's control.

Indemnification

You agree to protect cb996, its operators and staff from any third-party claims, damages or expenses that may arise from a breach of these terms or from misuse of the platform.

Right to Modify Terms

cb996 reserves the right to modify, add to, or cancel these terms at any time. Users will be notified through the platform in the event of significant changes. Continued use of the platform after changes have been made will be considered your acceptance of the updated terms.

Voluntary Account Closure

You may request to close your cb996 account at any time. Before making the request, ensure that all pending bets have been settled and any withdrawable balance has been withdrawn. To request account closure, contact the support team via live chat or email.